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If you're experiencing issues logging into our app, the following steps may help resolve them:
 
  1. Ensure You Have the Latest Version of the App
    Check your app store to make sure you have the most recent version of the app. Update it if necessary.
     
  2. Delete and Reinstall the App
    If updating the app doesn’t work, try deleting it from your device and reinstalling it from the app store.
     
  3. Close and Restart the App
    If the app is open, close it completely and then restart it.
     
  4. Verify Your Password
    Double-check that you’re entering your password correctly. Remember that passwords are case-sensitive, so make sure Caps Lock is not on.
     
  5. Try Resetting Your Password
    If you’re unsure about your password, you can reset it by clicking the “Forgot your password?” link on the login page.
     
  6. Return to the Login Page and Try Again
    If you’re still having trouble, go back to the home screen and try logging in again.
     
  7. Check That You’re Using the Correct Email Address
    Verify that the email address you’re entering matches the one you provided to us.
     
  8. Contact Customer Service
    If the issues persist, please reach out to our customer service team for further assistance.
Keywords: login, issue, app, can't, get, in