In English
- Why does a monthly subscription cost less than a full or half-year membership?
- What happens if a reminder is not paid in time?
- Do you have group training classes in English?
- How to get the member card and access the gym
- How do I register in English?
- Changing bank, how do I set up e-invoicing in the new one?
- How can I register to be a member without a Finnish social security number?
- Payment method | Smartum
- I have lost my card, how do I get a new one?
- Can I bring my child to the gym?
- Where can I find information when the reception is open?
- Where can I send my feedback?
- How do I log in the app or My Pages?
- Rebooting the app
- How do I activate my e-invoice permit?
- How does e-invoicing work? When is the payment made?
- Booking a Group Training Class
- Can I try out your services or get a one day pass?
- How much is your membership? Price List
- Freezing the membership
- What do I do with my membership card after the membership ends?
- Payment reminder
- Payment terms with the RCP (recurring card payment)
- How can I change the payment method of my membership?
- Payment terms for e-invoicing
- Why did I receive an email regarding an open invoice?
- Payment method | Epassi APP
- Payment method | Edenred
- Student membership
- How do I enable Wi-Fi at the fitness center?
- Do you have an age limit?
- Is there any business membership or company deal to take part of?
- Can I do a trial workout? And does it cost anything?
- Is group training included in my membership?
- What is your Loyalty Program and what is required to achieve the GOLD or BLACK status?
- Do I keep my loyalty status if I cancel my subscription for a period of time?
- Can I freeze my subscription? And how does it work?
- How do I cancel my subscription?
- Does the membership give me access to all gyms, in all countries?
- What kind of equipment and features do you offer on your gyms?
- What is women's gym?
- Do you offer childcare services?
- Do you have sauna?
- What kind of music do you play in your gyms?
- How do I get a senior discount?
- What do I do if the entrance reader displays a red light when I try to enter?
- What are the opening hours?
- How can I get a payment certificate?
- Where can I train group training?
- How do I book a group training class?