New membership pricing - FAQ

What does your new price list look like?
The price update will affect both fixed-term and ongoing, monthly paid memberships. The price for our accident insurance and other fees such as start-up fee, freezing fee, etc. will remain the same.

You can find our updated price list here.


When will the price update happen?
Prices will update 31st of January 2024. Contracts made after this will be signed with our updated prices. Contracts made before this will be updated to the new prices from 1st of March 2024.


Why are you changing your prices?
The price list is reviewed annually and is reflected in the general consumer price index and cost level. We have decided to update our price list this way at the beginning of the year.

Our membership enables training regardless of time or place in more than 260 gyms around the clock, in five different countries. In addition to this, you can participate in group training classes in our Group gyms, not forgetting women's gyms, completely new future fitness centers and gym renovations. Our price is and will remain the most competitive on the market in relation to the services we offer.


I want to cancel my ongoing membership due to the price change, what I should do?
According to our membership contract terms, the notice period is two months. You are entitled to the current monthly price for the entire notice period, if you terminate the contract before the price change takes effect, i.e. no later than 29th of February 2024. From 1st of March 2024, the price change will also apply to valid memberships, after which the monthly fee will be determined according to our new price list.

Invoicing for training time is always done in advance so that the next month's training fee is due on the 29th of the month. The e-invoice is created approx. two weeks before the due date and the recurring card payment transaction 5 days before the due date.

If you cancel your membership at the point when the March training time invoice has already been created, it will arrive according to the new price list. We will automatically refund the resulting overpayment (1€) in the last invoice of your membership, and we ask that you pay the received invoice as it comes.


I have a prepaid membership, how does the price change affect my current membership?
Already purchased prepaid memberships will not be affected by the price change in the middle of the current contract period. Your membership will end according to the contract, after which you can buy a new membership according to he new price list.


I have a reduced monthly price granted as a result of the campaign offer. Will the price of my contract also change?
If your monthly contract has been agreed to for a certain period at a campaign price, this price is valid for the pre-agreed period. After this period, the price is automatically updated to the regular one according to the current price list.


My membership is currently frozen, will the price of my membership change when the membership is activated again?

• For ongoing contracts, which were purchased before 31st of January 2024, the price change will take place 1st of March 2024. If the freeze ends after this, your membership price will be immediately updated to the price according to the new price list.
• Prepaid contracts, which were purchased before 31st January 2024, will not be affected by the price change during the contract period, even if the account is frozen for a certain period.

I have an automatic e-invoice contract in my online bank, do I need to do changes to it?
If you have set an automatic debit and an upper limit for the amount to be charged in connection with the e-invoice contract on the bank's side, the bank cannot automatically charge an amount greater than this from your account. For this reason, you should change the upper limit of the amount yourself in accordance with the new price list. If you need help editing the e-invoice, please contact your bank's customer service.


I have paid the training time forward with sports benefit, will I have to pay the difference between the new and old price for this period?
No, you won't. If the training time has been paid forward with sports benefit, the price of the membership will be updated according to our new price list only when the paid time runs out. The price difference will not be paid for this period.